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Terms & Conditions

CaptiveWiFi Standard Terms — ref WKS/312973285.3 — ClubWizard Limited (company no. 04431215)

In short: These are the standard terms and conditions that govern use of the CaptiveWiFi guest WiFi platform. The service is operated by ClubWizard Limited, a company registered in England and Wales (company no. 04431215), 925 Finchley Road, London NW11 7PE. The full legal terms are provided in the PDF below; this page summarises what they cover.

What these terms cover

The CaptiveWiFi Standard Terms set out the contractual relationship between ClubWizard Limited and venues using the CaptiveWiFi platform, including:

  • Provision and use of the CaptiveWiFi guest WiFi and captive portal service
  • Subscription plans, billing and cancellation
  • Data protection responsibilities for guest data collected via the platform
  • Acceptable use, service availability and support
  • Liability, warranties and termination

Who the terms apply to

These terms apply to hospitality operators and other businesses that sign up for CaptiveWiFi, whether on the free Starter plan, the Growth plan, or an Enterprise agreement. Guests connecting to venue WiFi are covered by the acceptable use policy shown at the point of login.

Read the full terms

The complete, legally binding document is available as a PDF:

Download Terms & Conditions (PDF) ↓

For questions about these terms contact hello@captivewifi.com.

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