Steven Rolfe - From Point One to Kurve: The Evolution of a Hospitality Tech Leader

Stephen Rolfe, CEO of Kurve, shares his extraordinary journey from summiting Mont Blanc in memory of a late friend to navigating the complexities of a tech startup. Our conversation with Stephen offers a candid look at balancing the relentless demands of entrepreneurship with personal well-being and the transformative power of outdoor adventure. Through his unique insights, we uncover the defining moments that have shaped his outlook on life and business. Stephen's transition from international hotel management to co-founding a successful tech company is nothing short of inspiring. He recounts the frustrations of his former career and the serendipitous brainstorming sessions that led to the creation of a pioneering point-of-sale system company. Listen as he discusses the perseverance required to launch and grow the business, emphasizing the significance of resilience and adaptability in achieving entrepreneurial success while sharing some humorous anecdotes along the way. We also explore the exciting advancements in hospitality tech, particularly focusing on self-service kiosks and the integration of AI and blockchain technology. From the initial challenges of developing Curve's cashless self-service kiosk system to the ongoing hurdles of maintaining and integrating POS systems, Stephen provides a comprehensive overview of the industry's evolution. Tune in to hear about emerging trends and future innovations aimed at enhancing operational efficiency and customer experience, all while reflecting on the critical balance between professional demands and personal life. Highlight Timestamps(01:30 - 03:04) CEO of Kurve Discusses Journey (09:49 - 11:01) Quality Tech in Hospitality Experiences (13:57 - 15:01) Entrepreneurs Discuss Company Beginnings and Growth (20:42 - 21:53) Evolution of Business Integrations (24:25 - 25:08) Tech Path Success With TOS Support (29:46 - 31:25) Boosting Profits With Self-Service Kiosks (34:22 - 35:07) Bubble Tea and Burger Designs (42:04 - 43:15) Challenges in Kiosk Implementation (52:19 - 53:21) Discussion on Future Restaurant Automation (54:52 - 55:54) Glenn Eagles Hotel Excellence 🔗 Links to check out from the show notes: 📣 Kurve www.kurvekiosks.com 📣 tossed www.tossed.com 📣 Libertine Burger www.libertineburger.com 📣 Nory www.nory.ai 📣 Pepper www.pepperhq.com 📣 Pizzarover www.pizzarova.com Steven's Answers: 🌟 Best Hospitality Experience > Hawksmoor (esp Canary Wharf) & Market Halls 🌟 Best Burger > The Beefy Boys 🌟 Best Hospitality Tech (no self-noms) > Nando's UK 🌟 Best Hotel > Gleneagles