Jon Horsfield - From Terminals to Tablets: Hospitality's Tech Transformation
Unleash the Future of Hospitality Featuring Jon Horsfield from Centegra
We kick things off by diving into the core of our conversation focused on the hospitality industry. Jonn recounts a memorable experience at the Ivy in Manchester, setting the tone for our exploration of exceptional service and cutting-edge hospitality technology, with a special nod to Sam Brown and his company, Candid, for their innovative solutions.
We promise an enlightening exploration of the evolution in hospitality tech, from the early days of T1000 terminals to the iPads that have become synonymous with modern dining experiences. John offers a candid look at navigating career challenges and the resilience required to stay ahead in the ever-changing world of point-of-sale systems. Partnerships with notable brands like Leon and Chilango illustrate the importance of collaboration and secure data integration. We uncover the strategic decisions that fuelled technological advancements, illustrating the vibrant adaptability within the industry.
As we journey through the closing segments, we touch on the strategic acquisition of Centegra by SSA Ventures, spotlighting the exciting expansion into new markets. A look into the world of self-service with Mashgin reveals the fascinating potential of automated checkout systems, offering a glimpse into the future of effortless transactions. We wrap up with a serene tale of a getaway to Florence, reflecting on the joys of simplicity and balance. Tune in for a comprehensive view of the hospitality landscape, filled with personal reflections, industry insights, and innovative breakthroughs.
Highlights
- (00:29) Industry Insights and Experience
- (13:29) Tech Evolution in Hospitality
- (20:39) Technology Changes
- (26:17) Data Consolidation and Integration
- (33:55) Evolution of Hospitality Tech
- (39:44) Venture Partnership in SSA Group
- (47:30) Hospitality Support Excellence
- (01:03:21) Revolutionary Self-Service Automated Checkout
Tune In - Links Below 👇
Jon's Answers:
- 🌟Best Hospitality Experience - The Ivy Brasserie
- 🌟Best Hospitality Tech - Candid Hospitality
- 🌟Best Restaurant - Olive Thea Restaurant, Skiathos, Stephanies by Stephanie Alexander
- 🌟Best Burger - Patty & Bun
- 🌟Best Hotel - Hotel Mulino di Firenze
🔗 Links to Check Out from the Show Notes:
#HospitalityIndustry, #Technology, #Point-of-Sale, #DataConsolidation, #CloudComputing, #CustomerSupport, #Self-Service, #AutomatedCheckout, #StrategicPartnerships, #Innovation, #ServiceAccessibility, #BrandConsistency, #DataIntegration, #UserExperience, #VenturePartnership, #TechnologyGap, #SupportExcellence, #RevolutionaryTechnology, #RelaxingRetreat, #Balance