From Fine Dining to Fast Service Tissl's Tech Journey

Join us as we welcome Nima from TISSL in a lively and engaging episode marking a significant milestone as we approach our tenth episode. Nima shares his experiences and insights into TISSL's journey, particularly their advancements in AI technology for business applications. We tackle some light-hearted banter and even share a few dad dances while addressing key questions from our previous guest. Together, we discuss a major professional challenge TISSL is currently facing and the strategies they are implementing to overcome it, blending both professional insights and informal interactions for a comprehensive look at TISSL's past, present, and future. We also explore the evolving landscape of hospitality technology, focusing on TISSL's efforts to broaden their reach beyond fine dining to include casual dining and enterprise-level brands. Nima discusses the challenges and opportunities in changing industry perceptions, sharing personal anecdotes and memorable dining experiences. Additionally, we highlight the evolution of point-of-sale systems, featuring TISSL's development of their new POS system, Horizon, and the transition from legacy products to modern solutions. Our conversation touches on early innovations in self-service restaurants and the increasing integration of technology in casual dining, especially accelerated by the pandemic. In another segment, we examine the widespread adoption of QR codes and other technological advancements in hospitality, particularly post-COVID, and their impact on consumer preferences and experiences. We discuss the importance of effective communication and approachability in leadership, sharing personal stories and best practices. Finally, we introduce TISSL Swift, a new payment gateway solution designed to enhance operations in casual dining and quick service restaurants, emphasizing the importance of listening to customer needs and providing flexible solutions. Tune in for an episode filled with insights, humour, and valuable takeaways from our conversation with Nima. Show Highlights (06:10 - 07:29) Unforgettable Speedboat Bar Dining Experience (14:39 - 15:52) Client Communication and Product Reception (22:42 - 23:55) Enhancing Dining Experience With Technology (27:45 - 28:27) Leadership and Innovation in Tech (35:16 - 36:19) Founder's Joy in Installation Work (42:18 - 43:24) Utilizing WhatsApp for Professional Communication (45:42 - 46:26) Client Communication Across Different Platforms Show Links 🔗 TISSL 🔗 Clearcourse Nima's Answers 🌟Best Burger - ⁠Blacklock⁠ & ⁠Heddon Street Kitchen⁠ 🌟Best Restaurant - ⁠Behest in Kensal Green⁠ 🌟Best Hotel - ⁠Rixos in Bodrum⁠ 🌟Best Hospitality Experience - ⁠Speedboat Bar JKS⁠ & ⁠Kitchen E20 in Stratford Hotel⁠ Keywords AI Technology, Business Applications, Hospitality Technology, Fine Dining, Casual Dining, Enterprise-level Brands, Point-of-Sale Systems, Legacy Solutions, Technology Adoption, QR Codes, Pandemic, Tech Integration, Communication, Leadership, Customer Relationships, Payment Solutions, Food, Travel, Milestone